We purchased a car today from Deneen, the internet sales manager, couldn't of had a better experience today. Everything went smooth and think we got a great deal. So if you ever need a new/used vehicle I would recommend you see Deneen. Brandon in finance were a great pleasure to work with as well.
Last Fall I brought my 2010 Honda Civic EX back to Showcase concerned about its noisy engine and a hot wire odor. Service Advisor Dan Organ reported that all was well.When recently the little wrench appeared on the dash AND the noisy engine had not gone away I brought it back to Dan Organ at Showcase who diagnosed the need for a new motor mount (which a friend had suggested was the problem). Dan "storied" the situation and, even though the car is now just out of warranty, was able to get approved my only paying a small percentage of the replacement cost.This is my second Showcase Honda Civic EX; as well, this is the second time the service department handled what would have been a major repair expense in a sensitive and compassionate way. I'm grateful and will continue to do business with them.
Thank you very much for your attention and service received by Alan Garcia and Showcase Honda team for me and my family. Excellent experience. #BestHondaAccord.
We had the BEST experience we've ever had working with a dealership! We bought our civic at Showcase and working with Bruno Davanzo and Stepheon Williams was an absolute pleasure. There was no haggling, no pressure, and they were willing to do what was needed to make us customers for life!
This was easily the best vehicle-purchasing experience of my life. Deneen was professional, courteous, and friendly and answered any and all of our questions and stuck with us as we changed our minds midway through the process. Our thanks to her and to all the staff that made this experience so pleasurable.
We went to Showcase Honda thinking that such a huge dealership would be cold and impersonal. But it was the reverse of what we were expecting! We were pleasantly "shocked" when we sat down with Deneen Smeraldo. Her calm, low-key personal style was the opposite of the high-pressure, impersonal experiences that we had had so many times at other dealerships. Deneen listened to us and gave us straightforward and complete answers to our questions. She respected our preferences and the decisions we made, as the purchase process moved forward.She showed us how to use all the car's features, before we drove it off the lot. And she followed up a day later, to see if there was anything else we needed. It was a personal pleasure to do business with this gentile human being. We love the CRV we bought, from her, and we'll be going back to her--before anyone else--when we're ready to trade, in 3 years.
This was the best buying experience that I have had in a long time. The staff was attentive to my needs and the finance manager was great. I look forward to a long business relationship for many years to come.
We lease our cars and love getting a new car every two years. In fact, the one we just leased, 2015 Civic SI, was our 7th vehicle since 2010 and we got them all at Showcase Honda, and our sales person was Steve Marion every time! I recommend them to all of my friends, I feel like I got a great deal, and they are so nice during the process. Buying a car is fun and easy at Showcase Honda. I will never go anywhere else as long as I stay in a Honda. They hold their value so well, it is easy to trade out every couple of years, why would I switch?